Generic Qualifications. Business Administration NQF 4Business Practice NQF 2 New Venture Creation NQF 4 Marketing Communication NQF4 Contact Centre. Contact Centre NQF 2 Contact Centre NQF 3Contact Centre NQF 4 Information Technology. End-User Computing NQF 3IT Technical Support NQF 4 IT System Support NQF 5 System Development NQF 4IT System Development NQF 5 Film & Television NQF 5 Management. Project Management NQF 4Project Management NQF 5Generic Management NQF 4 Generic Management NQF 5